Frequently Asked Questions

Q: Where can I purchase Simuolive products from?

Olive

Olive Products are available exclusively through Pharmacy, Health Stores and on our online store.

All stockists are listed on our store locator for your convenience.

Alternatively, you can call our headoffice on (07) 3245 4070 and speak to one of our customer service staff who will assist you with any questions you may have.

 

Q: Who makes the Simuolive products?

The Simunovich Olive Estate in the Bombay Hills, 50 kilometres from Auckland City in New Zealand, produces premium quality Extra Virgin Olive Oil and the extensive range of olive oil based skincare and beauty products.

Honoured for generations, Extra Virgin Olive Oil has been a large part of our Simunovich family tradition. Extra Virgin Olive Oil based skincare products are manufactured in a purpose built, state of the art laboratory and packaging facility on the Estate.

 

Q: Do Simuolive products contain Parabens?

Parabens are synthetic preservatives that are widely used in cosmetics. They are known to cause allergies – No Simuolive products contain Parabens.

 

Q: Do Simuolive products contain PEGS?

PEGS (Polyethylene Glycol) are commonly used in cosmetics as cleansing agents, emulsifiers, skin conditioners and surfactants. They can cause a variety of allergic reactions – No Simuolive products contain PEGS (Polythlene Glycol).

  

Q: Are your products tested on animals?

A: No - Simuolive products are not tested on animals. We are against animal cruelty and believe that products developed for humans should be tested on humans!

 

Q: Are all product ingredients listed on the packaging?

 Yes - We believe that every consumer should know what they are putting onto their skin – that’s why we list every ingredient that our products contain in descending order of its quantity.

 

Q: Can I use Simuolive products if I have sensitive skin?

YES – All of our products are pH Balanced and made with natural ingredients and with pure spring water from the estate without the use of any harsh Chemicals, SLS, PEGS, Parabens, Petrochemicals, Mineral Oils or other harmful ingredients.

 

Q: Does Simuolive offer a money back guarantee?

All of our products are backed by a 100% money back guarantee. If an Olive or Tebe product does not meet your expectations you can simply return it to the place of purchase with a valid register receipt for a full refund.

 

Q:  Are Simuolive Products pH balanced?

Yes – All Simuolive products are pH balanced

 

Q: Do Simuolive products have expiry dates?

Yes all our products carry a two year expiry date.

 

Q: Do your products contain any sodium laureth sulphate, harsh synthetics, petrochemicals, PEGs, parabens, harmful chemicals, added preservatives, animal derivatives, mineral oil, phthalates or DMDM?

Absolutely not – our products are completely free of all of these ingredients. We only use the purity and goodness of our very own olive oil, enhanced by carefully selected combinations of highly effective botanical plant extracts, ensuring that we bring to our customers the best in natural quality skin care.